Terms & Conditions of Service

Bizy Websites (Bizy.cy) — Paphos, Cyprus · contact@bizy.cy Last updated: 22 July 2026

These Terms & Conditions ("Terms") govern the website design, build, hosting and related services ("Services") provided by Bizy Websites, a trading name of LCS Healthcare (Cyprus) Ltd ("we", "us", "our"), to you, the client ("you", "your"). They apply to every quotation, order and engagement unless we agree otherwise in writing.

1. Quotations, orders and formation of contract

1.1. Prices advertised on our website are indicative "from" prices. A binding price is given in a written quotation. 1.2. When you submit a sign-up / order enquiry, this is a request, not an order we are bound to accept. A contract is formed only when we confirm your order in writing (by email) and, where applicable, receive any agreed deposit. 1.3. Each engagement is subject to these Terms together with the specific quotation, which together form the whole agreement.

2. Packages and services

2.1. Our packages (as described on our website and quotation) may include, for example: a Starter Site hosted on a `yourbusiness.bizy.cy` subdomain; a Your Own Domain build on a domain registered in your name; optional care plans, local-SEO retainers, online booking set-up and a WhatsApp chatbot add-on. 2.2. The exact scope, number of pages, features and deliverables are those stated in your quotation. Work outside that scope is chargeable and quoted separately.

3. Fees and payment

3.1. Fees, deposits and any recurring charges (care plans, retainers, add-ons) are set out in your quotation. 3.2. Payment is due in full with your order, before work begins. We start work once payment has been received and cleared. 3.3. Packages are supplied on an annual basis and renew each year at the applicable renewal fee (Starter €150/year; Your Own Domain €250/year, plus domain), unless cancelled. Recurring add-ons (care & maintenance, local SEO, chatbot) are billed monthly in advance and continue until cancelled on [30] days' notice. 3.4. Order invoices are payable in full on receipt, before work begins; invoices for recurring add-ons and renewals are payable within [14] days. We may suspend Services or take a site offline for overdue payment, having given reasonable notice. 3.5. Our services are provided on a business-to-business basis. All prices are exclusive of VAT. VAT is added at the applicable rate (currently 19% in Cyprus) where the business is VAT-registered.

4. Your responsibilities and content

4.1. You agree to provide, promptly, the content, information, access and approvals we reasonably need. Delays on your side may extend timescales. 4.2. Client-supplied materials — warranty and indemnity. Where you supply logos, images, video, text, menus, reviews or other materials ("Client Materials"), you warrant that: (a) you own them or have all necessary rights and licences to use them and to allow us to use them on your website; (b) any identifiable individuals shown (e.g. customers, staff, passers-by) have given their consent to appear on a public website; and (c) the Client Materials are accurate, lawful and not misleading, defamatory or infringing. You agree to indemnify us against any claim, loss or cost arising from Client Materials that breach this clause. We may remove or decline to publish any material we reasonably believe infringes third-party rights or the law. 4.3. You are responsible for the accuracy of business details published on your site (opening hours, prices, menus, services). We publish what you approve.

5. Intellectual property and ownership

5.1. On full payment of all sums due for a completed site, ownership of the final website design and page content we create specifically for you transfers to you, except for: (a) third-party components, fonts, plugins and stock assets, which remain under their own licences; and (b) our own pre-existing tools, code libraries and know-how, which remain ours and which we license to you for use of your site. 5.2. We may reference your project and display it in our portfolio unless you ask us in writing not to.

6. Hosting, domains and third-party services

6.1. Starter Site subdomains (`yourbusiness.bizy.cy`) are hosted under our arrangement (DNS via our provider; hosting via Netlify). The subdomain remains part of the bizy.cy domain and is provided while your care plan or engagement is active. 6.2. Your Own Domain builds use a domain registered in your name (at cost); you own that domain. 6.3. Third-party services we set up at your request (e.g. Google Business Profile, TheFork booking, WhatsApp chatbot, analytics) are subject to those providers' own terms, and their availability and pricing are outside our control.

7. Revisions, timescales and acceptance

7.1. Your quotation states the number of revision rounds included. Further revisions are chargeable. 7.2. Timescales are estimates and depend on your timely input (clause 4.1). 7.3. If you do not raise reasonable objections within [7] days of us presenting a completed site, it is treated as accepted.

8. Cancellation and refunds

8.1. You may cancel a project in writing at any time. Payments already made are refundable only to the extent that work has not yet been carried out and third-party costs have not been incurred; work completed and third-party costs are non-refundable. 8.2. Recurring services may be cancelled on [30] days' notice; fees already paid for the current period are non-refundable. 8.3. Statutory rights that cannot lawfully be excluded are unaffected.

9. Warranties and disclaimers

9.1. We provide the Services with reasonable skill and care. 9.2. We do not guarantee particular commercial outcomes — such as specific search-engine rankings, traffic, bookings or sales — as these depend on factors outside our control. 9.3. We will correct genuine defects in our work reported within [30] days of delivery at no charge. Issues caused by your changes, third-party services, or matters outside our work are chargeable.

10. Limitation of liability

10.1. Nothing in these Terms limits liability for death or personal injury caused by negligence, for fraud, or for any liability that cannot be limited under Cypriot law. 10.2. Subject to clause 10.1, our total liability arising from an engagement is limited to the fees paid by you for that engagement in the [12] months before the claim. 10.3. We are not liable for indirect or consequential loss, loss of profit, data or goodwill.

11. Confidentiality

Each party will keep the other's non-public information confidential and use it only for the engagement.

12. Term, suspension and termination

We may suspend or end an engagement for material breach (including non-payment) not remedied within [14] days of notice. On termination, you must pay for all Services provided up to that date.

13. General

13.1. Force majeure: neither party is liable for delay or failure caused by events beyond its reasonable control. 13.2. These Terms, with your quotation, are the entire agreement between us and supersede prior discussions. 13.3. If any provision is found unenforceable, the rest remains in force.

14. Governing law and jurisdiction

These Terms are governed by the laws of the Republic of Cyprus, and the courts of Cyprus have exclusive jurisdiction.

15. Contact

contact@bizy.cy — Bizy Websites, a trading name of LCS Healthcare (Cyprus) Ltd, Paphos, Cyprus.